top of page
Homepage

Policies

Zero Tolerance Harrassment

Lavender Women's Massage Therapy is committed to providing an environment for clients and staff that is comfortable, safe, and free from harassment of any kind. Any type of harassment is a violation of this policy and may be illegal. Harassment can take many forms. It may be, but not limited to, the following: words, signs, jokes, pranks, intimidation, physical contact, or violence. Harassment does not have to be sexual in nature. Sexual harassment may include unwelcome sexual advances; requests for sexual favors; or other verbal or physical contact of a sexual nature. It is not the intent of the behavior by the offender that determines if harassment has occurred, but whether the behavior is welcome by the receiver. Here at Lavender, we will not tolerate any form of harassment. Any form of harassment will cause the immediate end of your massage, and you will be expected to pay for the entire duration of your scheduled service. Furthermore, the offender will no longer be welcome to book with Lavender Women's Massage Therapy and legal action may be taken. 

Cancellations 

Please allow at least 24 hours notice for cancellations or reschedules. Because my time is reserved especially for you, appointments cancelled with less than 24 hours notice (or missed without notice) will be charged the full session fee. This policy is strict and will be consistently enforced to protect my time and ensure I can continue to offer quality care to all clients.

Clients who arrive late may receive a shortened session so that I can honor the appointments scheduled after yours. If you arrive more than 15 minutes past your start time with no prior communication, your session will need to be rescheduled and will be treated as a late cancellation according to the policy above.

Late arrivals

What To Expect:

Before your session

  • Arrive 5–10 minutes early to settle in

  • Silence your phone or turn it on Do Not Disturb

  • Eat a light snack if needed, but avoid heavy meals

  • Let me know about any injuries, pain, and allergies

During your session

  • Breathe deeply and let your body relax

  • Tell me if the pressure is ever too much or too little

  • You’re always welcome to ask for adjustments (temperature, music, bolsters)

After your session

  • Drink plenty of water

  • Move slowly as you get off the table

  • Expect to feel relaxed, and sometimes a bit sore, for a day or two

  • Reach out if you have any questions or concerns

bottom of page